Terms & Conditions

 

Updated 2nd April 2025

 

Introduction

Click Intelligence LTD specializes in SEO, digital marketing and SEO software services. These Terms and Conditions (the “Agreement”) establish a legal agreement between Click Intelligence LTD, including its affiliated companies and brands worldwide (collectively referred to as “Click Intelligence,” “we,” or “us”), and you (a “Visitor” or “User” or “customer” or “client”) as a user of our websites and

Acceptance of Terms

Before accessing our websites or using the Click Intelligence LTD service or platforms, you acknowledge that you have read and agree to be bound by this Agreement, as well as our Click Intelligence LTD Privacy Policy.

 Modifications to the Agreement

Click Intelligence LTD reserves the right to update or modify this Agreement and its Privacy Policy at any time. If we make material changes (as determined in our sole good faith discretion), we may do so without prior notice to you.

 Legal Compliance & Disputes

Please be aware that any disputes related to this Agreement are subject to legal proceedings. If you do not agree with any part of this Agreement, you must immediately discontinue use of Click Intelligence LTD websites, services and platforms.

Visitor and User Information

Our Click Intelligence LTD Privacy Policy, available here, outlines the types of visitors and user information we collect, as well as the reasons for its collection.

Initiating the Free Trial Constitutes Acceptance of the Terms and Conditions

By clicking the button to initiate a free trial of the Click Insights reporting dashboard or otherwise demonstrating acceptance during the ordering process, the Customer acknowledges and agrees to these terms. Additionally, the Customer affirms that they meet the legal age requirement necessary to enter into a binding agreement. If acting on behalf of a corporation, government agency, or other legal entity, the individual confirms they have the authority to accept this Agreement and legally commit the Customer to its terms.

Click Intelligence LTD reserves the right to modify, suspend, discontinue, or alter the free trial at any time without prior notice to users. Furthermore, Click Intelligence LTD may adjust the free trial package and its associated services at its discretion without obligation to replicate the features of paid plans in the free trial offering. Users acknowledge that free trial packages operate on a weekly keyword ranking update schedule rather than a daily one.

If you do not accept these terms, Click Intelligence LTD will not provide access to its services and platforms, and you should refrain from using them.

 License & Access to Click Intelligence LTD Service Platforms

When you register and, if applicable, complete payment, you are granted a personal, non-exclusive, non-transferable, revocable, and limited license to use Click Intelligence LTD websites, service and platforms. This license permits Authorized Users to access and utilize the Services during the specified Term, strictly in accordance with the terms outlined herein. Usage is restricted to the customer’s internal operations for accessing Click Intelligence LTD services and platforms. The customer is provided with 24/7 access to the service, except during scheduled technical maintenance or emergency maintenance necessary to resolve system issues or malfunctions.

If you violate any agreement, including the policies outlined in this Agreement, Click Intelligence LTD reserves the right to revoke your license or restrict your access to its platforms and services at its sole discretion.

As a licensee, you acknowledge that no ownership rights to Click Intelligence LTD services or platforms are transferred to you. Your access remains subject to the terms of this Agreement.

Failure by Click Intelligence LTD to immediately revoke your license or restrict access in response to a breach does not constitute a waiver of our rights to enforce this Agreement or take future action against non-compliance.

Usage Restrictions

The Customer is strictly prohibited from using the Click Intelligence LTD service and platforms beyond the access rights granted under this Agreement. Neither the Customer nor any Authorized User may, directly or indirectly:

  1. Copy, alter, or develop derivative works based on the Services, whether in whole or in part.
  2. Rent, lease, lend, sell, license, sublicense, assign, distribute, publish, transfer, or otherwise share access to the Services with any third party.
  3. Reverse engineer, disassemble, decompile, decode, modify, or attempt to access the underlying software components of the Services, in whole or in part.
  4. Remove or alter any proprietary notices associated with the Services.
  5. Use the Services in any way that infringes upon, misappropriates, or violates any intellectual property rights or legal regulations.

Any violation of these restrictions may result in immediate termination of access and legal consequences.

Suspension of Services

Notwithstanding any provisions in this Agreement, Click Intelligence LTD reserves the right to temporarily suspend the Customer’s access to part or all of the Services under the following circumstances:

  1. Click Intelligence LTD reasonably determines that:
    • There is a security threat or attack affecting any of the Click Intelligence LTD intellectual property (IP).
    • The Customer’s use of the Click Intelligence LTD IP disrupts or poses a security risk to the Click Intelligence LTD systems, other customers, or vendors.
    • The Customer is engaging in fraudulent or illegal activities using the Click Intelligence LTD IP.
    • Subject to applicable laws, the Customer has ceased business operations, made an assignment for the benefit of creditors, undergone asset disposition, or become involved in bankruptcy, reorganization, liquidation, dissolution, or similar proceedings.
    • Providing the Services to the Customer has become legally prohibited.
  2. A third-party vendor of the Click Intelligence LTD has suspended or revoked the Click Intelligence LTD access to external services or products necessary for Customer’s use of the Services.
  3. Suspension is required as outlined in Section 5(1) (referred to as a “Service Suspension”).

Click Intelligence LTD will make reasonable efforts to notify the Customer in writing regarding any Service Suspension and will provide updates about service restoration. Click Intelligence LTD will also work diligently to restore access as soon as the underlying issue is resolved.

Click Intelligence LTD is not liable for any damages, losses (including data or profit loss), liabilities, or any other consequences incurred by the Customer or any Authorized User due to a Service Suspension.

Track Service Usage to Compile Aggregated Statistical Data

Notwithstanding any other provisions in this Agreement, Click Intelligence LTD reserves the right to monitor the Customer’s use of the Services on all Click Intelligence LTD platforms and gather Aggregated Statistics. Click Intelligence LTD retains full ownership, rights, title, and interest in these Aggregated Statistics, including all associated intellectual property rights.

All Rights are Exclusively Retained by Click Intelligence LTD

Click Intelligence LTD retains all rights not explicitly granted to the Customer under this Agreement. Except for the limited rights and licenses expressly provided herein, this Agreement does not, by implication, waiver, estoppel, or any other means, confer any intellectual property rights or other ownership, title, or interest in Click Intelligence LTD IP to the Customer or any third party.

Credentials Required for Service & Platform Access, Including Login and Password

To access and use the Click Intelligence services and platforms, the Customer agrees to provide accurate, complete, and up-to-date information during registration and within their private account area. The Customer is responsible for maintaining the accuracy of this information.

Upon successful registration, the Customer will be able to access their personalized account using a chosen login (a unique identifier for their account) and password. The selected login must adhere to generally accepted standards and should not be offensive or inappropriate towards other Customers.

By registering for Click Intelligence LTD services and platforms, you consent to receive emails from Click Intelligence LTD. These emails may include order notifications, new service announcements, subscription updates, invoices, special offers, and educational materials.

Customer Responsibility and Account Usage

The Customer is fully responsible and liable for all use of the Click Intelligence LTD service and platforms that arises from access granted to Authorized Users, whether directly or indirectly. This applies regardless of whether such access or usage complies with or violates the terms of this Agreement. The Customer is also accountable for all activity associated with their login credentials or those of any Authorized User.

  • Once a login is created, it cannot be changed.
  • A login may only be used by a single Authorized User and accessed from one device, IP address, and location at a time.
  • The total number of Authorized Users must not exceed the limit specified in the Customer’s selected subscription plan. Additional user seats can be purchased through the Account’s Subscription section by paying the applicable fees.

Click Intelligence LTD Service & Platform Rights

Project Deletion Due to Inactivity

  • If a Customer’s account remains inactive for 60 days, the Click Intelligence LTD reserves the right to unilaterally delete any Projects created by the Customer.

Account Modification or Deletion

  • The Click Intelligence LTD may change or delete a Customer’s account if the chosen login:
  • Violates commonly accepted moral standards.
  • Is offensive to other users.
  • Contains obscene language or expressions.
  • Incites national discord.
  • Falls under any other violations as defined by applicable laws.

Service Suspension for Non-Payment

  • If payment is overdue, the Click Intelligence LTD may restrict access to the Customer’s Projects.
  • Three days after a missed payment, rankings updates may be suspended.
  • If the subscription remains unpaid for 60 days, the Customer’s Projects may be permanently deleted from the system.

Service Updates and Modifications

  • The Click Intelligence LTD reserves the right to modify, update, or change the Service’s content, features, and interface at any time without prior notice to the Customer.

Service Interruptions for Maintenance

  • The Click Intelligence LTD may temporarily pause Service operations for maintenance, repairs, or in emergencies.
  • Advance notice of scheduled maintenance will be provided through the Customer’s account.

Unlawful Transactions and Service Access

  • The Click Intelligence LTD is not liable for any unlawful actions taken by the Customer when making payments for services.
  • If there are suspicions of illegal activity, the Click Intelligence LTD reserves the right to suspend or deny access to Click Intelligence LTD service and platforms until the matter is investigated and resolved.

 Click Intelligence LTD – SEO, Digital Marketing & Platform Services Disclaimer

Click Intelligence LTD specializes in SEO and digital marketing services designed to enhance search engine rankings, increase organic website traffic, and provide strategic insights through original content creation, link building, and SEO consulting. Our proprietary software, Click Insights, is used to track and report campaign results to our clients.

While we apply industry-standard best practices to achieve optimal outcomes, we cannot guarantee specific results, as numerous factors beyond our control may impact performance. You acknowledge that your website’s keyword rankings, traffic, and revenue may not increase and that you accept our services “as is” and Click Intelligence LTD isn’t liable for any outcome from any of its services.

 Understanding the Risks & Limitations

By establishing a commercial relationship with Click Intelligence LTD, you recognize and accept the following inherent risks:

  • Search Engine Policies & Algorithm Changes: Click Intelligence LTD does not control search engine policies or algorithms, which may change at any time. As a result, we are not responsible for any fluctuations in your search engine rankings or how search platforms interact with your website pre or post campaign and if any of our services may negatively impact your website organic performance.
  • Client-Provided Information: Our services rely on the accuracy and relevance of the industry keywords, content, and insights provided by our clients. Since our effectiveness depends on this information, we cannot guarantee improvements in search rankings.
  • Educational Resources & Guidance: We provide video tutorials, blog posts, and articles on SEO and digital marketing best practices. However, we make no guarantees that implementing this guidance will result in increased traffic or revenue, as external factors beyond our control may influence the outcome.
  • Industry Evolution & Service Adaptation: SEO and digital marketing are constantly evolving fields. The strategies, tools, and expertise we provide may become outdated or obsolete over time due to changes in technology, industry trends, or search engine algorithms.

Digital Marketing Services Terms

Click Intelligence LTD provides customers with a wide range of digital marketing services. By using these services, the customer acknowledges and agrees to the following:

  1. Third-Party Content Modifications – Click Intelligence LTD is not liable for any actions taken by independent web publishers, website owners, or webmasters who may remove, alter, or modify customer content or links placed on their websites.
  2. Best Efforts for Restoration – If a link or content is removed, Click Intelligence LTD will make its best efforts to restore it.
  3. Replacement Guarantee – If the content and link cannot be restored, a new link will be built at Click Intelligence LTD’s expense. This guarantee is valid for 12 months from the date the link was first built and reported to the client.
  4. Search Engine Indexing – Click Intelligence LTD cannot guarantee that search engines will cache or index the link, as this is beyond our control. However, we will use our best efforts to encourage search engines to index all links built for the customer.
  5. The advertised delivery times displayed on some of the link-building service landing pages are for guidance purposes only and are non-binding. Due to various factors outside of Click Intelligence LTD’s control, actual delivery times may vary. These factors may include, but are not limited to, website approval processes, third-party publisher delays, and industry-related changes. Click Intelligence LTD will make its best efforts to meet estimated timeframes but does not guarantee specific delivery dates for link-building services.
  6. For the majority of user orders or campaigns, Click Intelligence LTD requires clear direction from the user. This includes:
  • Target landing page
  • Keywords and/or anchor text
  • Industry knowledge, service, or product details (if applicable to a managed SEO campaign)
  1. Failure to provide this necessary information may impact the performance of the campaign or order. Click Intelligence LTD is not responsible for any limitations or delays in results due to the lack of user-provided input.
  2. Click Intelligence LTD reserves the right to cancel any orders associated with websites operating in illegal or offensive industries. Orders will be cancelled and refunded if they contain or promote:
  • Illegal content, products, or services.
  • Hateful, defamatory, or objectionable material targeting any individual, group, race, gender, or sexual orientation.
  • Attacks on any person, business, organization, product, or service.
  • Cruelty towards animals.
  • Any other content deemed inappropriate by Click Intelligence LTD.
  1. Certain industries, including prescription drugs, iGaming, and adult, have their own specialized pricing. If a customer has not paid the correct industry-specific rate, they will be required to pay the difference before their order is processed.

Click Intelligence LTD reserves the right to cancel and refund any order within these industries if deemed necessary.

  1. Modifications to completed orders or projects, including changes to anchor texts and target URLs, may be subject to an administration fee of £15 per change, at the discretion of the Click Intelligence LTD team. Additional modifications to completed projects may incur other applicable charges.
  2. Click Intelligence LTD reserves the right to amend anchor text and other order details to ensure successful placements or completion of services.

Digital marketing campaigns forecasting 

Click Intelligence LTD collaborates with a diverse range of clients across various industries. At times, we may be asked to provide estimates or forecasts for campaign objectives or deliverables. These projections are made in good faith and may be adjusted throughout the campaign as necessary.

While we strive to achieve the outlined targets, goals, and objectives, Click Intelligence LTD does not guarantee or warrant specific results. However, we are committed to applying our best efforts to meet the objectives of each digital marketing campaign.

Liability Release

By using our Click Intelligence LTD websites and platforms, you release us from any liability related to our services as you understand the risks and external factors that our beyond our control.

User Conditions

By becoming a Commercial User, you acknowledge and agree to provide Click Intelligence LTD with all necessary information required to effectively deliver its services. This may include, but is not limited to, your website’s architecture, software code, data, documents, keyword search terms, content, artwork, and any other commercially relevant materials deemed essential for service execution.

Failure to provide or grant access to the required information may hinder Click Intelligence LTD’s ability to fulfill its commercial obligations. In such instances, you waive the right to request a refund due to any delays or disruptions caused by your own inaction or lack of compliance.

Ownership and Acceptable Use of Click Intelligence LTD Platforms

All Click Intelligence LTD platforms, including proprietary source code, software, UI/UX designs, dashboards, and related services, remain the sole property of Click Intelligence LTD. This encompasses, but is not limited to, all Click Intelligence domains, the Click Intelligence App, and Click Insights..

By accessing and using Click Intelligence LTD platforms, you agree to the following terms:

  • You will not scrape, extract, disassemble, or distribute any data from Click Intelligence LTD platforms.
  • You will not disrupt or interfere with Click Intelligence LTD servers, communications, or transmissions in any way.
  • You will not deploy bots, automated applications, or scripts to interact with or manipulate Click Intelligence LTD platforms.
  • Your license to use Click Intelligence LTD platforms is strictly personal and non-transferable; granting access to third parties is prohibited.
  • You will not create derivative works, alter, rent, sell, lease, loan, or distribute Click Intelligence LTD platforms or any portion thereof to any third party.
  • You will comply with Click Intelligence LTD’s Privacy Policy at all times.
  • You will not misrepresent your identity or affiliation while engaging with Click Intelligence LTD platforms.
  • You will not use Click Intelligence LTD platforms in a manner that violates any applicable laws, regulations, or industry requirements.
  • You will not use Click Intelligence LTD platforms to engage in activities that cause harm, whether civil or criminal, to any individual or entity.
  • You acknowledge that Click Intelligence LTD, along with its partners, employees, agents, and affiliates, bears no liability for your use of its platforms.
  • You will not attempt to alter, interfere with, or remove Click Intelligence LTD platform content from external sources, including search engines or third-party websites.

Enforcement of Terms

If you breach any of the above terms, Click Intelligence LTD reserves the right to take immediate action, which may include issuing a notice, terminating our commercial relationship with you, and revoking your access to our platforms. Additionally, Click Intelligence LTD may implement any necessary measures to mitigate potential harm and safeguard its interests.

User & Client Content

To deliver our services effectively, Click Intelligence LTD may require you to provide specific materials, such as information, images, references, data, or other relevant content (“User & Client Content”).

If we determine that any User & Client Content poses a potential risk to Click Intelligence LTD platforms, we reserve the right to remove, modify, or edit such content at our discretion. While we take industry-standard precautions to safeguard data, we cannot guarantee the complete security of any User & Client Content you submit for use on our platforms.

By submitting User & Client Content, you confirm that you either own the rights to this content or have obtained the necessary permissions, and that your submission does not violate any third-party rights.

Furthermore, by providing this content, you grant Click Intelligence LTD, along with its affiliates, partners, employees, and authorized representatives, a non-exclusive, fully paid, royalty-free, worldwide, transferable, and assignable license to display, distribute, store, broadcast, transmit, modify, create derivative works from, or otherwise utilize the content as needed to fulfill our services.

Additionally, any suggestions, enhancement ideas, recommendations, corrections, or other feedback you provide regarding the operation of Click Intelligence LTD platforms will be granted to Click Intelligence LTD under a perpetual, irrevocable, royalty-free, worldwide license for use and integration into our platforms.

Privacy Policy

We are committed to continuously maintaining and updating our Privacy Policy to address evolving privacy concerns. The Click Intelligence LTD Privacy Policy is an integral part of this Agreement and governs how we handle your personal information in connection with our services.

System Interruption & Downtime

Click Intelligence LTD relies on third-party providers to host and maintain our platforms. As a result, we cannot control or anticipate potential disruptions caused by third-party service failures or unforeseen circumstances, including force majeure events that may impact platform availability.

Despite these uncertainties, Click Intelligence LTD remains committed to minimizing downtime and ensuring that any service interruptions have limited impact on the high-quality experience we strive to provide.

Platform Changes & Updates

Operating in a fast-evolving industry, Click Intelligence LTD reserves the right to make any necessary modifications to our platforms and related services at any time, for any reason whether to enhance functionality, comply with legal requirements, or adapt to industry advancements.

Payment Terms & Conditions

Before engaging in any commercial services, Click Intelligence LTD requires agreement to payment via ACH, credit card, or direct debit. Unless otherwise agreed upon in advance, all service payments on Click Intelligence LTD platforms must be made in full, upfront, prior to service activation.

Certain payment methods may involve third-party payment processors, which are subject to their own terms, conditions, fees, and applicable taxes. Where applicable, you must agree to the terms set by these third-party processors and ensure that all payment details provided are accurate, complete, and up to date.

Failure to comply with payment obligations, including refusal to accept third-party payment terms, may result in suspension or termination of services without liability to Click Intelligence LTD.

Missed Payments & Service Suspension

If a subscription or direct debit payment is missed, for any reason, Click Intelligence LTD reserves the right to:

  • Pause the associated service until payment is received.
  • Restrict, deactivate, or limit account access, including login capabilities, until the outstanding balance is settled in full.

Automatic Payments (Direct debits & Subscriptions)

Users who subscribe to a monthly plan through our App or Click Insights must provide a credit card on file for recurring payments (“Automatic Payment”). By doing so, you authorize Click Intelligence LTD to process these payments for our services. Transactions are securely handled by Stripe, our third-party payment processor.

If you wish to cancel your subscription, you can do so by notifying your Click Intelligence LTD representative via email or by clicking the “Cancel” button available through Customer’s account settings. Upon cancellation, access to certain services or Click Intelligence LTD platforms may be restricted immediately. Additionally, Click Intelligence LTD holds no liability for any deletion, removal, modification, or transfer of User Content.

 Store & Company Credit Policy

Click Intelligence LTD offers customers the ability to purchase store credit via the app or company credit via traditional invoice to be used for purchasing Click Intelligence LTD services. By purchasing credit, the customer acknowledges and agrees to the following terms:

  1. Non-Refundable Credit – All purchased credit, whether through the app or traditional invoice, is non-refundable.
  2. Expiration Period – Credit must be used within 12 months from the purchase date. Any unused credit after this period will be null and void.
  3. Usage with Special Offers – Purchased credit can be used alongside Click Intelligence LTD special offers, but it remains subject to the specific terms and conditions of those offers.
  4. Modification & Refusal of Services – Click Intelligence LTD reserves the right to modify or refuse certain offers or services for customers with outstanding credit, at its sole discretion.
  5. Invoice & App Order Descriptions – Credit purchased through either the Click Intelligence LTD app or an invoice does not need to be explicitly labeled as “credit” on the invoice. Instead, descriptions such as specific services, workflow, time, schedule, or consultancy may be used to represent credit purchased.

By purchasing and using Click Intelligence LTD credit, the customer agrees to abide by these terms.

Pricing

Click Intelligence LTD displays pricing for all its services across its websites and platforms. We reserve the right to adjust pricing at any time to remain competitive and aligned with industry  pricing standards.

 VAT

Click Intelligence LTD is a legally registered company in England and Wales. For customers based in the United Kingdom, VAT will be applied to all services with the VAT automatically added at checkout and or clearly displayed on invoices. However, customers located outside the UK are not subject to VAT charges.

Refunds

All services are final as Click Intelligence LTD has considerable up-front costs in delivering our services to our users, customers and clients. All fees are nonrefundable.

Customer Referral Program Terms

Click Intelligence LTD offers a customer referral program for individuals who wish to participate. By joining the program, participants agree to the following terms:

  1. No Referrals of Existing Clients – You cannot refer any client that Click Intelligence LTD is already working with.
  2. No Duplicate Referrals – If a client has already been referred to us outside of this program, they cannot be referred again through the program.
  3. No Self-Referrals – You cannot refer your own company for the program.
  4. Free Service Usage Period – Any free service earned through the referral program must be used within 6 months from the date the referred client has made a payment. After 6 months, the free service will become void.
  5. Invoicing Deadline – Referral invoices must be submitted within 6 months from the date the referred client has made a payment.
  6. Referral Fee Calculation – Referral payments are based on the net revenue generated from services rendered, excluding VAT or any local taxes applied to the invoice paid by the referred client.
  7. Payment Terms – Approved referral invoices will be paid on net 30-day payment terms, provided that the referrer submits a correctly formatted invoice.
  8. Program Modifications & Cancellations – Click Intelligence LTD reserves the right to change, modify, or cancel the referral program terms at any time.
  9. Right to Refuse Participation – Click Intelligence LTD may refuse any company from joining the referral program at its sole discretion.

By participating in the referral program, you acknowledge and agree to abide by these terms.

 Intellectual Property Rights

Click Intelligence LTD, along with its affiliated entities, owns and protects all intellectual property, including trademarks, designs, graphics, dashboards, copyrights, logos, websites, software, source code, and any other creations, both current and future. These assets are safeguarded under state, federal, and international intellectual property laws and regulations.

By using our services, you agree not to use, copy, or distribute any intellectual property belonging to Click Intelligence LTD without obtaining our express written consent.

Unsolicited Idea Submission Policy

Click Intelligence LTD, along with its affiliated entities and employees, does not accept or consider unsolicited ideas. This includes, but is not limited to, ideas related to methods, processes, technologies, domain rankings, or industry-related products.

To prevent any misunderstandings, we kindly ask that you refrain from submitting any unsolicited ideas, content, artwork, suggestions, or other materials (“Submissions”) in any form, whether currently known or developed in the future.

If you choose to submit ideas despite this notice, you acknowledge and agree that:

  1. Ownership Transfer – Any such Submissions will become the sole property of Click Intelligence LTD, and you will not be entitled to any compensation or remuneration.
  2. Unrestricted Use – Click Intelligence LTD may use, modify, distribute, or commercialize the Submissions in any manner it deems appropriate, at its sole discretion.
  3. No Confidentiality Obligation – Click Intelligence LTD is not required to treat any Submissions as confidential or proprietary.

By submitting any unsolicited ideas, you waive any rights to claims against Click Intelligence LTD related to their use or implementation.

Disclaimer Policy

Click Intelligence LTD platforms and related services are provided on an “as is,” “as available,” and “with all faults” basis. Click Intelligence LTD, along with its affiliated entities, employees, managers, officers, assigns, and agents, expressly disclaims all warranties—whether express, implied, statutory, or otherwise.

This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranties arising from prior dealings, industry practices, or trade usage.

Click Intelligence LTD makes no guarantees that its platforms, software, services, or documentation—nor any products or outcomes resulting from their use—will:

  • Meet your expectations or specific requirements
  • Function without interruption or errors
  • Be compatible with any particular system, software, or service
  • Be free from security vulnerabilities, inaccuracies, or harmful code
  • Have defects that will be corrected

Additionally, Click Intelligence LTD does not warrant that the platform, its related services, or the servers hosting them are free from viruses or other harmful components. Users assume full responsibility for their use of the platform and related services.

Limitation of Liability

Under no circumstances shall Click Intelligence LTD, its affiliated entities, employees, managers, officers, assigns, or agents be held liable under any legal or equitable theory—including but not limited to breach of contract, tort (including negligence), strict liability, or otherwise—for:

  1. Indirect or Consequential Damages – Any consequential, incidental, indirect, exemplary, special, enhanced, or punitive damages related to the platform or our services.
  2. Business Losses – Any increased costs, loss of business, production, revenue, profits, or diminution in value arising from the use of the platform or our services.
  3. Reputation or Goodwill – Any damage or loss of goodwill or reputation resulting from the platform or our services.
  4. Data Loss or Security Breaches – Any inability to use, loss, interruption, delay, or recovery of data, or any breach of system security related to the platform or our services.
  5. Replacement Costs – Any costs associated with obtaining replacement goods or services.
  6. Third-Party Risks – Any bugs, viruses, Trojan horses, or other malicious code that may be transmitted through the platform by a third party.
  7. Intellectual Property Issues – Any claims, actions, or damages arising from third-party copyright or intellectual property rights.

These limitations apply regardless of whether Click Intelligence LTD was advised of the possibility of such damages or whether such losses were otherwise foreseeable.

 

Maximum Liability Cap

Notwithstanding the foregoing, in jurisdictions where such liability limitations are restricted, Click Intelligence LTD’s total aggregate liability shall not exceed the total amount paid by the user to Click Intelligence LTD over the past two (2) months for use of the platform and related services.

Indemnification

You agree to defend, indemnify, and hold harmless Click Intelligence LTD, its affiliated entities, officers, directors, managers, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including, but not limited to, reasonable attorney’s fees) arising from:

  • Your violation of this Agreement;
  • Your use of Click Intelligence LTD platforms and related services;
  • Your actions—whether direct or indirect—that restrict or impede third parties from accessing Click Intelligence LTD platforms and related services; or
  • Your violation of any third-party rights, including but not limited to intellectual property infringement, confidentiality breaches, misuse of services, or violations of contractual rights.

 Legal Defense & Costs

This indemnification obligation survives both this Agreement and your use of Click Intelligence LTD platforms and related services.

You agree to defend Click Intelligence LTD against any claims resulting from the above-listed actions. Click Intelligence LTD reserves the right to choose its own legal counsel at your expense, including all associated fees, court costs, investigations, and other related disbursements.

Additionally, if Click Intelligence LTD elects to settle any claim related to the above, you acknowledge that such settlement is at our sole discretion and at your expense.

Jurisdiction

This Agreement shall be subject to and interpreted in accordance with the law of England and Wales whose courts of England and Wales shall have exclusive jurisdiction.

Termination Policy

Click Intelligence LTD engages in both standard recurring monthly contracts and longer-term commercial agreements.

  • A 30-day written notice is required for termination of standard monthly contracts.
  • For longer-term engagements, termination provisions are outlined in our Master Service Agreement.

Upon termination of your account, certain portions of Click Intelligence LTD platforms and related services may become immediately inaccessible.

 Termination by Click Intelligence LTD

Click Intelligence LTD reserves the right to terminate its commercial agreement with you at its sole discretion if:

  1. You have violated any applicable laws while using our platforms.
  2. You have breached this Agreement.
  3. Your actions may cause legal, reputational, or business harm to Click Intelligence LTD, our business, or our interests.

Click Intelligence LTD maintains full discretion in determining whether any of these conditions apply.

Entire Agreement

This Agreement, along with the Click Intelligence LTD Privacy Policy, constitutes the final, complete, and exclusive agreement between the parties regarding the matters outlined herein. It supersedes all prior negotiations, discussions, and agreements between the parties.

No amendments or modifications to this Agreement shall be valid unless made in writing and signed by both parties.

 Amendments & Updates

As a software and digital marketing company, Click Intelligence LTD operates in an evolving industry where rules and regulations frequently change. Therefore, we reserve the right to amend this Agreement at any time.

  • If changes are made, we may notify you and publish the most recent version of this Agreement.
  • Your continued use of Click Intelligence LTD platforms or related services after any updates constitute acceptance of the amended terms.
  • If you do not agree with any amendments, you must immediately stop using our platforms and services.